Facebook – Businesses Common Mistakes


Over the past 12-months I have been observing the marketing, branding and advertising strategies used by many small business owners within the Lagos community, and I could not miss many of the errors committed by them.

There is no doubt that Facebook as a marketing platform if used correctly is a very effective and cheap tool.

So, why is it not generating the sales that those small business owners are hoping for? What are they doing wrong?





Here is a list of the most common errors:
  1. Selecting a personal profile as the business profile, instead of a page or a group page. (Depending the type of operation that will define the correct choice.
  2. Not updating the page on a regular basis.
  3. Allowing “friends” to post irrelevant information on their profiles. I.e. Game applications, etc.
  4. Not giving “good” and interesting content.
  5. Not answering questions or comments made.
  6. Not promoting the page to increase the number of fans.
  7. Monitoring the quality and relevance of fans selected.
And I leave for last the most important one – Not having a clear strategy on how to use Facebook and how to gain maximum benefit.

So what do you need to do?

Plan your strategy, draft action plans and stick to them. Make sure that you have the resources (manpower) to do so – so that you can dedicate at least one hour a day to your business page.

Maximize the value of Facebook. It is still one of the best options around which is very, very cost effective. And if you link it to other advertising and marketing platforms including your own website, then you are on the right path to effectively market, brand and advertise your business.

Last modified on Thursday, 21 July 2011 14:00 Written by Laurinda Seabra
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More about: Laurinda Seabra

Laurinda Seabra is a Business and Community Development Expert. She has mentored and coached hundreds of business owners and senior executives in a wide range of organisations. She is the co-founder of Empowerment Gateway, a hybrid fourth sector Social Enterprise that focus on empowering small business owners, supporting community and civic leadership development and  the socio-economic upliftment of local communities.

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